Contact us
We’re here to help and ready to answer any questions you may have. Whether you need assistance with your application or want to learn more about our services, our team is happy to support you. Reach out anytime. We appreciate your interest and look forward to connecting with you.
We’re always happy to help! If you have any questions, need support, or want to learn more about our programs, please reach out.
Our Office
501 Goldsborough St
Easton, MD 21601, USA
Phone Numbers
+1 (410) 555-0193
+1 (410) 555-0876
Working Hours
Mon – Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
Sunday: Closed
Email Us
Meet Our Team
Dedicated. Passionate. Experienced. Our leadership brings together innovation and heart to ensure every eligible individual has access to essential wireless technology.
John Carter
Operations DirectorJohn leads with strategy and precision. He ensures our backend operations run smoothly and that every eligible customer receives their device efficiently and on time.
Rachel Gomez
Program ManagerRachel works directly with state and federal programs, making sure our processes align with Lifeline and ACP requirements to maximize impact and eligibility.
James Patel
Community Outreach LeadJames is the face of our community efforts. He builds trust through local events, education sessions, and partnerships with nonprofit organizations.
Sophia Lee
Customer Support HeadWith a focus on empathy and effectiveness, Sophia leads our support team, ensuring users get fast, friendly help at every step of the application process.
Frequently Asked Questions
Eligible individuals must meet income criteria or participate in programs like Medicaid, SNAP, SSI, or receive Federal Pell Grants. Qualification is based on ACP or Lifeline program guidelines.
You can apply easily by filling out our online form. Submit your eligibility proof and ID. Our team reviews and approves valid applications swiftly.
You’ll need a government-issued photo ID, proof of program participation (e.g., SNAP card), or proof of income. Documents must be clear and current.
Once approved, devices are typically shipped within 5–10 business days, depending on availability and your location.
No hidden charges. Qualified users receive service free under ACP or Lifeline. Some devices may have a one-time activation fee as low as $10.01.
Yes, in most cases. During application, choose the option to port your current number. Our support team helps ensure a smooth transition.
We offer iPhone 15 Pro Max, iPhone 13, iPhone 11, and more depending on availability. All models are fully functional and compatible with major networks.